Frequently Asked Questions

Everything you need to know about shopping with Pickoye

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

Pickoye accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How can I contact customer support?

Our support team is available 24/7 via the 'Contact Us' page on our website or by emailing support@pickoye.com.